Dr. Desai is Professor of Management at Berkeley College, New York. She received her MBA from Gujarat University and PhD in Business Management from Nirma University, India. She has taught a wide array of undergraduate and MBA courses in United States and in India. She is an expert in the fields of analytics, networks, predictive modeling, business intelligence, customer relationship management (CRM), and emerging countries. She has been invited as a plenary/ keynote speaker and panelist in many conferences and has presented thought provoking research. Her research has been published in reputed international journals. She is actively involved within the community by leading innovative and cutting-edge academic service-learning projects. Prior to her PhD, she had been involved in bringing change in the remote villages of India as a project leader for a Netherlands funded drinking water supply and sanitation project.